Frequently Asked Questions

What are the prices of your gown?

We have a large collection of gowns from Casablanca and Allure Bridal that have been personally selected for our shop that range between $1,000-$2,000. We do have a sale section of gowns that are all deeply discounted and sold directly off the rack but please note they come in all different sizes as they are samples.

Do I need an appointment to shop at your boutique?

We highly recommend having an appointment when shopping with us so that we will be able to give you one on one attention. If you are in need of a last minute appointment please call us at 401-596-1499 and we will make every effort to accommodate your request. 

Are you open on Sundays?

Private Bridal Appointments Only. Please call to inquire about availability and pricing. 

How long are your appointments?

Appointments typically last around an hour and a half but we will never rush you through an appointment because we know you are making a very big decision. 

What should I bring to my appointment?

We recommend that you bring the shoes or ones similar to what you plan to wear on your wedding day. We also recommend wearing skin tone colored undergarments. If you are more comfortable wearing a bra when trying on dresses please bring a nude strapless bra so you can see the dress and how it will look on your wedding day. If you fall in love with one of our Casablanca bridal gowns we do a custom measure on the dress which includes a custom hem. 

How many people can I bring to my appointment?

We don't limit the number of guests you can bring but we highly recommend no more than 5. We are a small boutique shop with limited seating and too many opinions can sometimes be detrimental to your appointment. Try to limit your guests to those that know your style and know the overall feeling you want at your wedding so that they can best assist you in finding your dream gown.

 

We can always schedule a 30 minute follow up appointment during our less busy times for other special people in your life to see the dress you have picked out. 

Do you allow small children in your shop?

We love small children but we kindly request that they stay home unless shopping for flower girl dresses. Our shop is filled with expensive items that can be easily damaged and children require a lot of care and attention and we feel that caring for them takes attention away from the bride who is the star of the show!

How far in advance should I purchase?

The following are our recommendations for ordering lead times:

Brides 9-12 months in advance of the wedding

Bridesmaids 6-8 months in advance of the wedding

Mother's 6-8 months in advance of the wedding

Veils and Accessories 2-3 months in advance of the wedding

*Rush shipping is available on some items depending on designer for an increased rush shipping charge.

Do you offer in house alterations?

We do not have an in house seamstress but we are happy to recommend highly skilled seamstresses in the local areas. Alterations are al a carte and alteration costs are dependent on what needs to be altered on a dress so we will not be able to provide a quote for the costs of alterations.

Do you offer cleaning and preservation?

We do offer cleaning and preservation. Stop by our shop during open business hours and drop off your dress and we would be more than happy to send your dress out to be cleaned and preserved by a professional company. 

www.melissaashleybrides.com is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly to everyone. Whilst www.melissaashleybrides.com strive to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website and we are currently working to achieve this. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.

If you have any comments and or suggestions relating to improving the accessibility of our site, please don't hesitate to contact our accessibility coordinator Kayla Thompson by 401-596-1499 or melissaashleybrides.com Your feedback will help us make improvements.

Privacy Policy

This privacy notice discloses the privacy practices for melissashleybrides.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 401-596-1499 or via email.

Proudly Serving Eastern Connecticut and Southern Rhode Island for almost 20 years! From Norwich to New London, Waterford, East Lyme, Old Saybrook, Old Lyme, Preston, Plainfield, Middletown, Montville, Madison, Branford, Groton, Stonington to Providence, Warwick, Cranston, East Greenwich, Narragansett, South Kingstown, North Kingston, Ashaway and Westerly we have Brides who say Yes with us from all over!

  • YouTube
  • Facebook Social Icon
  • Yelp Social Icon
  • Pinterest Social Icon
  • Instagram Social Icon

©2018 Melissa Ashley Brides