Frequently Asked Questions

What are the prices of your gown?

We have a large collection of gowns from Casablanca, Lillian West and Allure Bridal that have been personally selected for our shop that range between $1,000-$2,000. The majority of our gowns fall between $1200-$1600.

 We do have a small sale section of gowns that are all deeply discounted and sold directly off the rack but please note they come in all different sizes as they are samples.

Do I need an appointment to shop at your boutique?

Yes we do require appointments. It helps allow us to make sure we have enough staff to give our customers our full attention. If you are in need of a last minute appointment please call us at 401-596-1499 and we will make every effort to accommodate your request. 

Are you open on Sundays?

Private Bridal Appointments Only. Please call to inquire about availability and pricing. 

How long are your appointments?

Appointments typically last around an hour and a half. If we have a full day of appointments we can always schedule a follow up appointment to come back and re-try your favorite dresses.

What should I bring to my appointment?

We recommend that you bring the shoes or ones similar to what you plan to wear on your wedding day. We also recommend wearing skin tone colored undergarments. If you are more comfortable wearing a bra when trying on dresses please bring a nude strapless bra so you can see the dress and how it will look on your wedding day. If you fall in love with one of our Casablanca bridal gowns we do a custom measure on the dress which includes a custom hem so bring along your wedding shoes or shoes with the heal height you would wear.

How many people can I bring to my appointment?

We ask that you bring no more than 6 guests plus yourself for bridal appointments Mother's appointments we ask just the mother and 1 guest. Bridesmaids if there are going to be more than 6 people please call the shop so we can set up a time that will not be busy. Tuxedo fittings can happen individually or in large groups. For groups we highly suggest Thursday evenings. We are a small boutique shop with limited seating and too many opinions can sometimes be detrimental to your appointment. Try to limit your guests to those that know your style and know the overall feeling you want at your wedding so that they can best assist you in finding your dream gown.

 

We can always schedule a 30 minute follow up appointment or dress reveal during our less busy times for other special people in your life to see the dress you have picked out. 

Do you allow small children in your shop?

We love small children but we kindly request that they stay home unless shopping for flower girl dresses. Our shop is filled with expensive items that can be easily damaged and children require a lot of care and attention and we feel that caring for them takes attention away from the bride who is the star of the show!

How far in advance should I purchase?

The following are our recommendations for ordering lead times:

Brides 12-15 months in advance of the wedding

Bridesmaids 7-9 months in advance of the wedding

Mother's 6-8 months in advance of the wedding

Veils and Accessories 2-3 months in advance of the wedding

*Rush shipping is available on some items depending on designer for an increased rush shipping charge.

Do you offer in house alterations?

We do not have an in house seamstress but we are happy to recommend highly skilled seamstresses in the local areas. Alterations are al a carte and alteration costs are dependent on what needs to be altered on a dress so we will not be able to provide a quote for the costs of alterations.

Do you offer cleaning and preservation?

We do offer cleaning and preservation. Stop by our shop during open business hours and drop off your dress and we would be more than happy to send your dress out to be cleaned and preserved by a professional company. 

www.melissaashleybrides.com is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly to everyone. Whilst www.melissaashleybrides.com strive to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website and we are currently working to achieve this. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.

If you have any comments and or suggestions relating to improving the accessibility of our site, please don't hesitate to contact our accessibility coordinator Kayla Thompson by 401-596-1499 or melissaashleybrides.com Your feedback will help us make improvements.

PRIVACY POLICY

Last updated: 03/11/2021

Melissa Ashley Brides operates https://www.melissaashleybrides.com/. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using or registering on our Site, you expressly consent to our use and disclosure of your Personal Information in the manner described in this policy. As we continue to offer our visitors new and different types of content and services, we may modify our practices from time to time. Please check back frequently to ensure that you are familiar with our current policies and practices.

 

 

Information Collection and Use

 

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We do not collect Personal Information from children under 13 without parental consent. Personal Information may include, but is not limited to your name, mailing address, email address, phone number, credit card information or other data to help you with your user experience ("Personal Information"). This information is collected from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site. You can access and update the contact information provided to us during registration, or modify your opt-out choices, by going to the member account online page or by contacting us directly using the contact information provided below.

We may use the information we collect from you in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • To enhance existing features or develop new features, products and services.

  • To improve our website usability in order to better serve you.

  • To allow us to better service you in responding to your customer service requests.

  • To administer a contest, promotion, survey or other site feature.

  • To quickly process your orders and transactions.

  • To contact and follow up with you regarding inquiries (email or phone).

 

We may retain Personal Information provided to us indefinitely, or until such time that that you contact us to delete the collected information. In addition, we may share Personal Information with third parties to the extent reasonably necessary to: protect the security and integrity of our Website; to take precautions against liability; to respond to judicial process; or to the extent permitted under provisions of law, to provide information to law enforcement agencies or for an investigation related to public safety.

 

 

Log Data

 

Like many site operators, whenever you visit our Site, your IP number is identified and logged automatically in our server log files, along with the time of your visit and the pages within our site that you visited. The purpose of tracking your IP address, and any other visitor's IP address is to calculate the usage levels of our Website, help diagnose problems with our Site's servers, and to administer the Site.

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze the data that we collect. Google Analytics terms and policies may be accessed at: https://www.google.com/analytics/terms/us.html

 

 

Communications

 

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.

 

 

Cookies

 

Cookies are files with small amount of data, which may include an anonymous unique identifier, sent to your browser from a web site and stored on your computer's hard drive for record-keeping purposes.

Cookies are a common industry standard and like many sites, we use cookies to collect information. Using cookies helps us: remember and process the items in the shopping cart, understand and save user preferences for future visits, keep track of advertisements, compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 

 

Links to Other Web sites

 

Our Site may contain links to other websites, including those of sponsors and advertisers, whose information practices may be different from ours. Sometimes these third party websites might conduct contests or sweepstakes that are promoted on our Website. Visitors should consult those other third party websites' privacy notices, since those websites are not covered by our privacy policy and may follow different procedures.

 

 

Security

 

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

 

Changes to This Privacy Policy

 

This Privacy Policy is effective as of 9/22/17 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of our services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

 

 

Contact Us

 

If you have any questions about this Privacy Policy, please contact us.

 

 

Mailing Address:

Melissa Ashley Brides

32 High St. 

Westerly, RI 02891

401-596-1499/ melissaashleybrides@outlook.com

 

Proudly Serving Eastern Connecticut and Southern Rhode Island for almost 20 years! From Norwich to New London, Waterford, East Lyme, Old Saybrook, Old Lyme, Preston, Plainfield, Middletown, Montville, Madison, Branford, Groton, Stonington to Providence, Warwick, Cranston, East Greenwich, Narragansett, South Kingstown, North Kingston, Ashaway and Westerly we have Brides who say Yes with us from all over!